OUR WARRANTY POLICY
Since 1969, Real Blinds has consistently held a high standard of quality for both products and service, ensuring you find the perfect window treatments for your style and needs.
The Real Blinds (5) Five Years Warranty represents a dedication to your complete satisfaction—ensuring beauty, excellence, and service when you need it the most.
COVERED BY THE WARRANTY
All internal mechanisms, components, and brackets covered for (5) five years
For Four (4) years from the date of purchase: operating cords, cell shades cords and vertical vanes.
Original defects in materials or workmanship.
For four (4) years from date of purchase: motorization components and accessories (batteries not included), draperies, fabric covered cornices and valances, soft shades and accessories, exterior solar shades (provided they are fully raised during inclement weather and windy conditions)
Repairs under this warranty will be made with like or similar parts
Labour covered for One (1) years from the date of installation.
NOT COVERED BY THE WARRANTY
Normal wear and tear
Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
Discolouration, cracking, shrinking, fading or stretch caused by long exposure to direct sunlight.
Slight color variation; natural variations in color, grain, or weave of natural materials
Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity
Unfinished cornices and valances; Palladian shelves
Fabric used for “Customer’s Own Material” orders
Do you have questions about our warranty or replacement parts? Please call us for service.
Send us the specifications for the window coverings you want.