Since 1969, Real Blinds has consistently held a high standard of quality for both products and service.  Our Warranty represents a dedication to your complete satisfaction, ensuring beauty, excellence, and service when you need it the most.

COVERED UNDER WARRANTY:

  • Lifetime on Custom Products – all internal mechanisms, components, and brackets (*1 Year Warranty on strings)
  • 5 Years on operating cords, cell shades cords and vertical vanes
  • 5 Years on original materials or workmanship
  • 5 Years on motorization components and accessories, draperies, fabric covered cornices and valances, and accessories
  • 45 Days on Labor from the date of installation
  • 90 Days on Pre-made products parts and strings

NOT COVERED UNDER WARRANTY:

  • Normal wear and tear
  • Damage caused by misuse, accidents, alterations,  installation,  cleaning, or maintenance
  • Discoloration, cracking, shrinking, fading or stretch caused by long exposure to direct sunlight
  • Slight color variation; natural variations in color, grain, or weave of natural materials
  • Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity
  • Clearance Products are FINAL SALE and not covered under Warranty

NOTE: 

  • CUSTOMER IS RESPONSIBLE FOR PRODUCTS ORDERS BASED ON THEIR OWN MEASUREMENTS.
  • REPAIRS COVERED FOR 90 DAYS 

 

 

Need help?

Contact us at customerservice@real-blinds.ca for questions related to warranties.

 

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